Currently we have clients ranging over 600 Kms radius but we can deliver in any part of India with extra shipping charges. Also, installation facility is available.
Glassica Furniture supports all manufacturer warranties subject to the following terms. Warranty service will be performed for one year from date of original receipt of merchandise by Glassica on a "No Service charge" basis.
Depending on type of repair required, service may be performed in your home, at our warehouse or at the manufacturer's factory. Glassica reserves the right to inspect merchandise in your home.
We may repair, replace or refund your purchase at our discretion. Delivery personnel, service technicians and salespersons may not authorize any warranty service.
Further, color and grain variations in wood, leather, stone and marble can-not be construed as defects. Additionally, the inherent characteristics of fine wood affect how they absorb stains. As a result, Glassica Furniture cannot ensure the exact match of related pieces.
To the greatest extent permitted by law, all warranties expressed or implied, that exceed these terms and conditions are waived.
Please inspect your merchandise carefully. We are not responsible for any item picked up by you or your agent once it has left the show-room or warehouse.
Warehouse and store personnel can only assist in loading; the customer is responsible for securing the merchandise. Some assembly may be required.
Professional delivery is available for a minimal charge.
Customer is responsible for verifying building access and ensuring furniture will fit through doorways, stairways and elevators. If a delivery attempt is made and the furniture does not fit, the delivery fee will be charged to your account and Belfort will apply the cancellation policy to the order. Special order merchandise cannot be cancelled. A third party technician can provide a service to disassemble and reassemble the items to fit into the appropriate room at an additional charge.
Glassica Furniture reserves the right to require you to sign a delivery waiver if we believe that delivering your furniture may damage either the furniture or your home. Refusal to sign the waiver, when required, will be considered a 'no-fit' and the order may be subject to our cancellation policy.
Customer is subject to a rescheduling fee, equal to the delivery charge, for deliveries cancelled within 48 hours of scheduled delivery. A rescheduling fee may also be imposed if no one is home to accept a confirmed delivery or accompany the driver into the home.
Glassica Furniture will make deliveries during inclement weather. We reserve the right to suspend or cancel any and all deliveries at any time to protect the safety of our employees.
If you are unable to accept delivery of your furniture within 14 days of arrival to our warehouse, the balance must be paid in full. We will hold furniture 30 days, after which each piece held in our warehouse is subject to a storage fee.
Many of Glassica Furniture's transactions are special order or factory ordered product. The estimated delivery date provided to you at the time purchase is based on manufacturers lead times provided to Glassica. As a result, Glassica Furniture cannot be responsible for manufacturer changes in delivery dates, and as such, Glassica will not offer any compensation for delayed merchandise.
Glassica Furniture is not responsible for the moving or removal of existing furniture in a customer’s home. The area for placement of furniture should be clear and prepared to receive the delivery.
Carefully inspect your merchandise at the time of delivery. Damage, defects, or deficiencies must be noted on the Delivery ticket. The driver will contact Glassica Furniture Customer Service to resolve any issues.
In the unlikely event that our delivery professionals damage your home or property, you must report the damage in writing on the delivery ticket. Glassica will not be held responsible for any damage not reported in writing at the time of delivery.
Due to the special nature of our products, No cancellations or Comfort guarantees. Furniture treatments, extended warranties are not refund.